RETURN POLICY + TERMS OF SERVICE
 

Return Policy

Returns are possible at your own expense. You can send items back to us using any trackable and insured shipping method. Please make sure that your filled-out return form is included.

If you have any questions about your right of return, please contact us.

Terms of Service

These general terms and conditions (GTC) apply to all legal relationships between www.dipdiitextiles.org and Customers ("Customer" or "Purchaser"), who may be deemed either consumers as meant by § 13 BGB ("consumer") or entrepreneurs (merchants) as meant by § 14 German Civil Code (BGB) ("Entrepreneur"). All Customers must be of age.

The Customer expresses its understanding that this GTC applies by clicking on "I accept your Terms and Conditions" and sending the completed order form as part of the order process. Any terms and conditions of the Customer do not apply, unless www.dipdiitextiles.org has agreed to their validity in writing.

The Customer’s ordering of a product constitutes a binding offer from the customer. A binding offer is made by virtue of completing and sending the order form provided on our website.

A purchase contract between the purchaser and www.dipdiitextiles.org comes about only by virtue of a written delivery confirmation from www.dipdiitextiles.org or the actual delivery of the ordered goods to the purchaser. www.dipdiitextiles.org may reject a purchaser’s offer without providing a reason. The prices quoted on the website are in Euro and include statutory VAT, yet do not include shipping costs.